Legacy Help Center
FAQs & Troubleshooting
Buyer - How To Guides
Requisitions
Purchase Orders
Receiving Notes
Invoices
Paperless Invoicing
Buy List
Self-Managed Pricing
Reporting
Suppliers
Inventory
Mobile Stock Taking
Recipe Manager
Point Of Sale
Rebates
Accounts Payable
Account Administration
Approval Workflow
User Accounts
Supplier - How To Guides
General Information
Customers
Catalogues & Products
Inventory
Information Guides
FAQs & Troubleshooting
Invoicing
Purchase Orders
Inventory
General Information
User Personas/Permissions
Buy Lists & Self Managed Pricing
Supplier Catalogs
Paperless Invoicing
General Information
Supplier Relations
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Legacy Help Center
FAQs & Troubleshooting
Buyer - How To Guides
Requisitions
Purchase Orders
Receiving Notes
Invoices
Paperless Invoicing
Buy List
Self-Managed Pricing
Reporting
Suppliers
Inventory
Mobile Stock Taking
Recipe Manager
Point Of Sale
Rebates
Accounts Payable
Account Administration
Approval Workflow
User Accounts
Supplier - How To Guides
General Information
Customers
Catalogues & Products
Inventory
Information Guides
FAQs & Troubleshooting
Invoicing
Purchase Orders
Inventory
General Information
User Personas/Permissions
Buy Lists & Self Managed Pricing
Supplier Catalogs
Paperless Invoicing
General Information
Supplier Relations
FAQs & Troubleshooting
Come across something unusual in Purchase Plus? Pop in here to see if we can help.
How to add/update a new user into a Role for your Approval Workflows | Purchase Plus Help Documents
What is PunchOut? | Purchase Plus Help Documents
Why does the Stocktake status show last month instead of the current month? | Purchase Plus Help Documents
Is it possible to restrict an Approver to certain permissions at the 'Parent' level in a hub set up? | Purchase Plus Help Documents
How do I add an attachment in a Purchase Requisition? | Purchase Plus Help Documents
How do I add new products to my Supplier Catalogue? | Purchase Plus Help Documents
Why isn't my supplier linking? | Purchase Plus Help Documents
What is a Buyer's Buy List & what is its relevance to Suppliers? | Purchase Plus Help Documents
Is there a report I can run to show me what deliveries will be coming today or tomorrow, so the Receiving team can prepare? | Purchase Plus Help Documents
Why can I see invoices that need my Approval from our other 'child' properties, even though I’m not set as an Approver for the individual property(ies)? | Purchase Plus Help Documents
Which snapshot do I run to show me which products my customers bought the most of? | Purchase Plus Help Documents
Why is my Journal Entry total out of balance? | Purchase Plus Help Documents
Why can't my Buyer(s) see my products as a Supplier? | Purchase Plus Help Documents
Why is it asking me to change my password? | Purchase Plus Help Documents
How do I identify who is a Formal Supplier of Purchase Plus? | Purchase Plus Help Documents
Is it possible to run the 'Period End Balances - Detail' report for previous months? | Purchase Plus Help Documents
How do I remove products from my catalogue(s)? | Purchase Plus Help Documents
Why can’t I find my Department or Account code when I'm creating a Purchase Requisition? | Purchase Plus Help Documents
Is there a way to view my Supplier’s pricing without raising a Purchase Requisition? | Purchase Plus Help Documents
A Credit Note that is in 'Processed' state has not been imported into my Accounting System. Why is that?
Is it possible to link an Invoice to a Purchase Order if the Purchase Order is for a different Supplier?
Why is my Buy List missing some quotes?
How can I check if a User is set up to receive notifications for Orders or Invoices that require their Approval?
Can I run a ‘Requisitions Awaiting Approval’ Snapshot report?
Why can't I add the Account Code to an Invoice?
Is there a way to close multiple Purchase Orders in bulk?
My Purchase Requisition that I created last week has disappeared, where did it go?
I tried to run the 'Who bought what' report for data from over two years ago, and it's not showing any results. Why not?
How do I link Invoice Line Items to Purchase Order Line Items?
Invoicing
FAQ OCR Paperless Invoicing
Why am I not seeing the actual product line descriptions on my invoice? | Purchase Plus Help Documents
Why Invoices Flag
Is there a way to mark an invoice as ‘Processed’ in Purchase Plus without actually processing it?
Purchase Orders
Can I custom sort my Purchase Orders by 'Sent' date?
Inventory
I have a value in the 'Price Adjustment Value' of my Stock Reconciliation report. Where does this come from?
General Information
Why aren't all Account Codes displayed when adding codes to Purchase Orders or Invoices? And what do I do if I don't know the Department or Account code?
Creating a New Product | Purchase Plus Help Documents
User Personas/Permissions
What persona is needed to be able to do a Punchout order? | Purchase Plus Help Documents
Buy Lists & Self Managed Pricing
Delete a Self-Managed Pricing Catalogue | Purchase Plus Help Documents
Import Self-Managed Pricing Catalogue as a Buy List | Purchase Plus Help Documents
Supplier Catalogs
Access a Supplier's Catalogues to look up Pricing | Purchase Plus Help Documents
Why is the item price in the catalogue different to the price on the Purchase Order/Invoice? | Purchase Plus Help Documents
How do I verify if a product is from a Supplier's catalogue? | Purchase Plus Help Documents