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Internal help guides
Why can't I add a product to my Buy List through the Supplier’s catalogue?
There could be a couple of reasons for this.
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The Supplier may not have uploaded the product and pricing yet.
Note - it generally takes 24 hours. Also, check with the Supplier what day they normally upload new products, as each Supplier has a different schedule.
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There may be 0/0 quotes against the product in 'My Suppliers' Source type Note - only pick the products that have at least 1/1 quotes displayed, check with Management if there are certain amounts of quotes per product required.
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Any of the below 'types' may be incorrect :
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Source Type - My Suppliers
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Source - Name of Supplier
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Search Type - Product Details
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Priced Only - Should be ticked
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Search Box - Search for the description of the product
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4. The Supplier may not be set up in the Accounts Payable Hub yet. The Supplier needs to be set up and linked to either a ‘Self-managed’ or ‘Supplier Managed’ catalogue.
If a Supplier is a formal Supplier (Marketboomer Managed), ask the Supplier to assign a catalogue to the Organisation's account, or reach out to us on help@marketboomer.com, and we will be more than happy to help.
For further insights, why not check out our articles to Create a Buy List, and Disable and Enable Suppliers on a Buy List.