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  2. FAQs & Troubleshooting

Why is PurchasePlus asking me to change my password?

Note - If you would like this turned on, please reach out to us via email or chat.

When "Enforce Password Change" is turned on for your Organisation, Purchase Plus will enforce a password change every 3 months from the last time it was changed or updated, regardless of activity or inactivity on your account.

E.g. If you changed or updated your password as of the January 4th, 2022 then when you log into on April 4th, 2022, will enforce a password change on your account.