Supplier Management
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      Formal and Informal Suppliers

      What is a Formal and Informal Supplier?

      In Purchase Plus we have two types of Suppliers, Formal & Informal.

      Formal Suppliers

      • Have signed up to Purchase Plus with a Supplier Agreement

      • Have full access to their Purchase Plus account

      • Manage their product catalogues/pricing update & send in new products for creation, or they send us their data, and we update catalogues & prices for them

      • Receive support from Marketboomer Customer Success team via Live Chat, phone & email. Also have in-app access to guided flows that demonstrate how to perform certain tasks, & our Help Guide library

      • Can link to any Buyer on Purchase Plus, over 16 countries

      • Receive full & customised Supplier Engagement services when new Buyers onboard to Purchase Plus

      • Have assigned delivery outboxes to receive their Buyers Purchase Orders

      • Receive Purchase Orders to their nominated email address, & also directly into their Purchase Plus account

      • Email Buyer's invoices to their paperless email address or use API integration for invoicing

      • Have a full suite of snapshots on their Buyer's purchase history, pricing, purchase order summaries & more

      Informal Suppliers

      • Don't have a Purchase Plus account

      • Are added to Purchase Plus by the Buyer's organisation

      • Can be invited to join* Purchase Plus by the Buyer

      • Buyers manage all products & pricing updates with Self-managed catalogues

      • Don't receive support from Marketboomer Customer Success team

      • Receive orders via phone/reps/email

      • May, or may not, email Buyer's invoices to their paperless email address

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