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Why can’t I link multiple Invoices to a Credit Note?
The Purchase Plus system does not allow Credit Notes to be automatically linked to multiple Invoices (Note - you can however link multiple Credit Notes to one invoice.)
If a Credit Note needs to be linked to multiple Invoices, please follow the below steps;
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Process all required invoices as normal.
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Manually add a note that there is a physical Credit Note to be applied to this invoice in the 'Comments' tab, as highlighted below, and click 'Save'.
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Attach a copy of the Credit Note to the Purchase Plus Invoice in the 'Attachments' tab, as below highlighted fields, and click 'Save'.
Process all required invoices as normal.
Manually add a note that there is a physical Credit Note to be applied to this Invoice in the 'Comments' tab, as highlighted below, and click 'Save'.
Attach a copy of the Credit Note to the Purchase Plus Invoice in the 'Attachments' tab, as below highlighted fields, and click 'Save'.
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4. Repeat for all invoices required to be linked to the Credit Note.