Why can’t I link multiple Invoices to a Credit Note?

The Purchase Plus system does not allow Credit Notes to be automatically linked to multiple Invoices (Note - you can however link multiple Credit Notes to one invoice.)

If a Credit Note needs to be linked to multiple Invoices, please follow the below steps;

1. Process all required invoices as normal.

2. Manually add a note that there is a physical Credit Note to be applied to this invoice in the 'Comments' tab, as highlighted below, and click 'Save'.

3. Attach a copy of the Credit Note to the Purchase Plus Invoice in the 'Attachments' tab, as below highlighted fields, and click 'Save'.

Process all required invoices as normal.

Manually add a note that there is a physical Credit Note to be applied to this Invoice in the 'Comments' tab, as highlighted below, and click 'Save'.

Attach a copy of the Credit Note to the Purchase Plus Invoice in the 'Attachments' tab, as below highlighted fields, and click 'Save'.

4. Repeat for all invoices required to be linked to the Credit Note.