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  2. FAQs & Troubleshooting

How can I check if a User is set up to receive notifications for Orders or Invoices that require their Approval?

Checking if a User, who is also an Approver, is set up to receive notifications can be done by following the instructions below:

1. From the [Dashboard], go to [System] [Access] [Users].


2. Search for the User in the [Search] tab.


3. Click on the [View User] icon.


4. Inside the User Account set up page, go to the last tab [Organisations]. If the box is [ticked], it means that the User is set up to receive notification that awaits their Approval. If it is not ticked, click on the 'X' to tick it then press [enter] and it will immediately save.