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Buyer - How To Guides
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Supplier - How To Guides
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Information Guides
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Paperless Invoicing
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Internal help guides
Move a Processed Invoice back to 'Reconciled' stage
Using the Accounts Payable processing Integration in Purchase Plus. Please follow the below steps.
1. From 'Dashboard', go to [Settings] [Accounts Payable] click the [View] icon.
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2. Copy and paste the External URL into a Word document then delete the External URL from the External URL field (Note - the External URL will need to be pasted back in here later, so don't lose it!).
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3. Go to [Documents] [Invoices], make sure to select the processed box and search for the invoice number.
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4. Once you found the invoice, click on the invoice number to view the invoice details.
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5. Inside the invoice, click on the "Resend" button. Once pressed, the invoice will change the status to "Processing"
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6. Go to [Documents] [Invoices], locate the invoice that is stuck in "Processing". Click on the Invoice number to open the Invoice and click the yellow [Halt] button on the bottom right of the screen.
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7. Go to 'Accounts Payable Hub', reinsert the 'External URL' that has been saved at 2.
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