Cancel a Purchase Order and inform Supplier

Cancelling a Purchase Order in Purchase Plus can be done very easily.

The Supplier will receive a Cancelled Purchase Order notification immediately.

It is recommended to call the Supplier also, to ensure the Purchase Order hasn't already been processed or dispatched. Each Supplier has their own order cancelling policy.

Please follow the below steps.

1. From 'Dashboard', go to [Purchase Orders] [Sent] tab,

2. Type the number of the Purchase Order in the 'Search for Purchase Orders' field and click the 'magnifying glass' icon. Ensure the truck colour is 'blue'

Note - a 'blue' truck means no goods have been received yet, and the Purchase Order has not been receipted into Purchase Plus.

3. In the body of the Purchase Order, double-check the Purchase Order is the correct order that needs to be cancelled.

Once checked, click [Cancel] button on the bottom right-hand side of the screen.

As soon as this order is cancelled, the Supplier will receive a 'Cancelled' Purchase Order notification immediately, however please also call the Supplier to confirm.